SEO Buddy Terms & Conditions
These terms govern all use of the seobuddy.com website, its sub-domains and the SEO Buddy products (together, the "Service"). The Service is owned and operated by InfiniteQuant Ltd, Suite 219, Lagoon Court - Sandyport, Nassau - New Providence, The Bahamas ("we", "us"). By creating an account or using the Service you agree to these terms and to our Privacy Policy. If you do not agree, do not use the Service.
1. Your account
- You must be at least 16 years old and provide accurate registration information.
- You are responsible for everything that happens under your account. Keep your credentials confidential and enable two-factor authentication in Settings → Security.
- A seat is personal. Team plans exist precisely so that each person has their own login; sharing one login across several people is not permitted.
- Tell us immediately at [email protected] if you suspect unauthorised use of your account.
2. Products and licenses
SEO Buddy includes, among others, the SEO Checklist, the Link Chest, the SOP Collection, free educational resources, and outreach campaign tools. Subject to these terms and payment of the applicable fees, we grant you a limited, non-exclusive, non-transferable license to use the Service for your own business or your clients' projects within the limits of your plan (number of projects, seats and features shown at purchase).
You may not resell, sublicense, share access to, scrape, bulk-export or redistribute the Service or its databases. In particular, the contents of the Link Chest and the SOP Collection are licensed for your internal use, not for republication or resale.
3. Payments, renewals and refunds
- Our checkout and billing are operated by Paddle, acting as merchant of record. Your purchase is also subject to Paddle's buyer terms. Prices are shown at checkout and may include taxes depending on your country.
- Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel any time from your account or the links in your receipts; cancellation stops future charges and your access continues until the end of the period already paid.
- All sales are final. We do not offer refunds for change of mind: the products are digital and delivered in full immediately upon purchase, and free previews and trials exist so you can evaluate before buying. Nothing in this section limits any non-waivable statutory rights you have in your country, and billing errors (such as a duplicate charge) are of course always corrected.
- If a payment fails or is charged back, we may suspend the associated access until it is resolved.
4. Lifetime deals
Some plans were or are sold as one-time "lifetime" purchases, directly or through partners. "Lifetime" means the commercial lifetime of the specific product purchased: for as long as we offer it, your access does not renew, does not expire and costs nothing further. Lifetime licenses follow the same acceptable-use and seat rules as every other plan, are non-transferable except where the partner's marketplace rules provide otherwise, and include the features and limits stated in the deal's terms at purchase.
5. Acceptable use
You agree not to:
- use the Service for anything unlawful, deceptive or infringing;
- send unsolicited bulk email, use purchased or harvested contact lists, or violate anti-spam laws (CAN-SPAM, GDPR, PECR and their equivalents) with the outreach features;
- probe, overload, disrupt or attempt to gain unauthorised access to the Service or other users' data;
- scrape or programmatically extract our databases, or use automated tools against the Service outside its intended features;
- misrepresent who you are or who you act for in emails sent through the Service;
- upload malicious code or content that is defamatory, hateful or violates anyone's rights.
We may suspend or terminate accounts engaged in these behaviours (section 14).
6. Outreach features and connected mailboxes
- Outreach emails are sent from the email account you connect (via IMAP/SMTP or Google), never from SEO Buddy's own domains. You warrant that the mailbox is yours or that you are authorised to use it.
- You are the sender of record: you are responsible for the content of your emails, the choice of recipients and compliance with the anti-spam and privacy laws that apply to you and your recipients.
- Unsubscribe requests and suppression lists must be honoured; the Service includes an unsubscribe mechanism and we recommend keeping it enabled.
- We may enforce technical limits (sending caps, warm-up ramps, delays) to protect deliverability, yours and other users'.
- Use of data obtained from Google accounts is governed by section 4 of our Privacy Policy, which adheres to the Google API Services User Data Policy, including Limited Use.
- Contact information surfaced by the Service comes from public web pages and licensed data providers; you must use it only for legitimate, professional, one-to-one outreach.
7. Your content
You retain all rights to the content and data you put into the Service (projects, keywords, email templates, campaign data). You grant us a worldwide, non-exclusive license to host, process, back up and display that content solely to operate and improve the Service. We do not use your private content for marketing, and we do not use your data or your connected accounts' data to train AI models. If you close your account, this license ends and your data is deleted per our Privacy Policy.
8. Our intellectual property
The Service, including its software, design, databases, checklists, SOPs, texts and trademarks, is owned by InfiniteQuant Ltd or its licensors and protected by intellectual property laws. Purchasing a plan buys you access, not ownership. Feedback you send us may be used to improve the Service without obligation to you.
9. Third-party sites and data
The Service references third-party websites (for example link opportunities in the Link Chest and pages found by campaign searches) and integrates third-party services you may connect. Those sites and services are not ours: we do not control them and are not responsible for their content, policies or conduct. Data about third-party websites (metrics, contact details) is provided "as is" for your professional evaluation.
10. Availability and changes
We continuously develop the Service; features may be added, changed or retired. We will not materially reduce the core value of what you paid for during a period you have already paid. Maintenance windows and factors beyond our control (outages of hosting or third-party providers) may occasionally interrupt availability. Features labelled beta or prototype are provided for evaluation and may change or disappear without notice.
11. Disclaimers
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. SEO depends on search engines we do not control: we do not warrant any ranking, traffic, deliverability, reply rate or revenue outcome. Educational content is information, not professional advice for your specific situation.
12. Limitation of liability
To the maximum extent permitted by law, InfiniteQuant Ltd will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising from your use of the Service. Our total aggregate liability for all claims in any 12-month period is limited to the amounts you paid us for the Service in that period (or 50 USD if you paid nothing). Some jurisdictions do not allow certain limitations; in that case these limits apply to the fullest extent permitted.
13. Indemnity
You will defend and hold us harmless from claims and costs (including reasonable legal fees) arising from your content, your outreach campaigns, your violation of these terms or your violation of any law or third-party right.
14. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these terms, if required by law, or if we discontinue the Service (in which case active paid periods are refunded pro rata). Sections that by nature survive termination (7 to 16) survive it.
15. Governing law and disputes
These terms are governed by the laws of the Commonwealth of The Bahamas, without regard to conflict-of-law rules, and disputes are subject to the exclusive jurisdiction of its courts, except where the consumer protection law of your country of residence grants you non-waivable rights or venue. Before going to court, contact us: almost everything can be solved by a good-faith email exchange.
16. Miscellaneous
- Changes to these terms: we may update them; the date above always reflects the current version. For material changes we give notice by email or in the product at least 14 days before they take effect. Continuing to use the Service after that means you accept the new terms.
- Entire agreement: these terms and the Privacy Policy are the entire agreement between us regarding the Service and supersede prior agreements, including all previous generated versions of these documents.
- Severability: if a provision is found unenforceable, the rest remains in force.
- No waiver: not enforcing a provision is not a waiver of it.
- Assignment: you may not assign these terms; we may assign them in connection with a merger or sale, with your protections preserved.
- Contact: InfiniteQuant Ltd, Suite 219, Lagoon Court - Sandyport, Nassau - New Providence, The Bahamas · [email protected] · contact form.